Member Service Specialist — Guide Members to Financial Goals

Alliance Catholic Credit Union; Allen Park (MI); Sur place; USD 33 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life and AD&D

Short and long-term disability

FSAs

Tuition reimbursement

Paid time off

Paid holidays

Résumé du poste

Alliance Catholic Credit Union is seeking an exceptional Member Service Representative (MSR) who thrives in a fast-paced environment and reports to the Branch Manager. You will assist members in achieving their financial goals and provide friendly, professional service.

You will help members open new accounts, process IRAs and loan applications, set up automated services, and identify referral opportunities to strengthen member relationships.

Qualifications

• High school diploma or higher and 3–5 years of credit union teller or customer service experience.
• Strong verbal and written communication skills.
• Friendly, professional demeanor and dependable.

Responsabilités

• Assist members with opening accounts, IRAs, loan applications, and setting up automated services.
• Identify best product solutions and promote referral opportunities to strengthen member relationships.
• Collaborate with team and report to Branch Manager.

Connaissances

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Formation

High school diploma or higher

Outils

Windows

Microsoft Word

Microsoft Excel

Description du poste

Alliance Catholic Credit Union is seeking an exceptional Member Service Representative (MSR) who thrives in a fast-paced environment and reports to the Branch Manager. You will assist members in achieving their financial goals and provide friendly, professional service.

You will help members open new accounts, process IRAs and loan applications, set up automated services, and identify referral opportunities to strengthen member relationships.