Member Service Specialist: Grow Your Career in Finances

Sage Credit Union; Winnemucca (NV); On-site; USD 23,000 - 37,000; Full time

Job summary

Sage Credit Union in Winnemucca, NV is seeking a friendly Member Service Representative (MSR) to join our team. The MSR role blends teller duties with customer service, helping members achieve their financial goals through trusted guidance and personalized service.

You will handle deposits, withdrawals, loan payments, and account openings, while promoting electronic banking and a broad range of credit union products.

Qualifications

• Minimum of a high school diploma or equivalent; higher education is a plus.
• 1-2 years of financial services or related experience preferred.
• Customer service and/or retail experience is strongly preferred.
• Detail oriented with good organizational skills.
• Strong verbal, written and interpersonal skills.
• Excellent computer skills.
• Problem-solving abilities.
• Scheduling flexibility required.

Responsibilities

• Process member financial transactions including deposits, withdrawals, and transfers.
• Assist with branch opening and closing.
• Deepen member relationships by understanding needs and recommending products.
• Provide guidance on electronic banking and credit union services.
• Maintain accurate records and provide excellent service.

Skills

Detail oriented

Verbal communication

Written communication

Interpersonal skills

Computer skills

Problem-solving

Scheduling flexibility

Education

High school diploma or equivalent

Job description

Sage Credit Union in Winnemucca, NV is seeking a friendly Member Service Representative (MSR) to join our team. The MSR role blends teller duties with customer service, helping members achieve their financial goals through trusted guidance and personalized service.

You will handle deposits, withdrawals, loan payments, and account openings, while promoting electronic banking and a broad range of credit union products.