Member Service Specialist: Teller & Financial Guidance

Space Coast Credit Union; Florida; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health & Wellness: Medical, dental, &

401(k) match

HSA match

SCCU-paid insurance (short/long-term)

Tuition reimbursement

PTO + birthday PTO + 11 holidays

Exclusive discounts on loans & credit

Job summary

Space Coast Credit Union (SCCU) is seeking a Member Service Specialist (Teller/Customer Service) for the Sunrise Town Center Branch in Sunrise, FL. The role focuses on delivering exceptional service with deposits, loans, and new accounts processing, while tailoring SCCU product recommendations to member needs.

The position offers a full-time on-site schedule with growth opportunities, competitive starting pay, and robust benefits including health, retirement, education support, and paid time off.

Qualifications

• 6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalency.

Responsibilities

• Consistently demonstrates effective sales and service skills by meeting established goals.
• Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
• Periodically serves as floor manager to assess walk-in member’s needs; direct them to the appropriate information source while ensuring maximum lobby efficiency and minimizing member waiting time.
• Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
• Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
• Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Skills

Customer service

Cash handling

Sales orientation

Education

High School Diploma or equivalent

Job description

Space Coast Credit Union (SCCU) is seeking a Member Service Specialist (Teller/Customer Service) for the Sunrise Town Center Branch in Sunrise, FL. The role focuses on delivering exceptional service with deposits, loans, and new accounts processing, while tailoring SCCU product recommendations to member needs.

The position offers a full-time on-site schedule with growth opportunities, competitive starting pay, and robust benefits including health, retirement, education support, and paid time off.