Member Service Specialist: Growth & Flexible Schedule

Space Coast Credit Union; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

401(k) Match

HSA Match

Life Insurance

Disability Insurance

Tuition Reimbursement

PTO & Holidays

Member Discounts

Job summary

Space Coast Credit Union in Rockledge, FL is seeking a Member Service Specialist (Teller/Customer Service) to deliver exceptional service by assisting members with deposits, loans, and new accounts at the Rockledge branch.

The role focuses on identifying member needs, recommending SCCU products, and maintaining accurate cash handling and transactions; training and internal promotion opportunities are available with branch-hour scheduling.

Qualifications

• 0-6+ months of customer service or cash handling experience preferred.
• High School Diploma or equivalency required.

Responsibilities

• Consistently demonstrates effective sales and service skills by meeting established goals.
• Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
• Periodically serves as floor manager to assess walk-in member’s needs and directs them to the appropriate information source.
• Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
• Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalency

Job description

Space Coast Credit Union in Rockledge, FL is seeking a Member Service Specialist (Teller/Customer Service) to deliver exceptional service by assisting members with deposits, loans, and new accounts at the Rockledge branch.

The role focuses on identifying member needs, recommending SCCU products, and maintaining accurate cash handling and transactions; training and internal promotion opportunities are available with branch-hour scheduling.