Member Service Specialist — Bilingual Spanish Support

Advia-Credit-Union; Port Huron (MI); On-site; USD 52,466,000 - 62,956,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Paid time off

Holidays

Parental leave

Tuition reimbursement

Free telemedicine

Employee assistance program

Wellness initiatives

Volunteer hours

Job summary

Advia-Credit-Union is seeking a friendly and dedicated Member Service Representative in Port Huron, MI for a full-time, on-site role. You will provide outstanding service, answer questions, service accounts, and actively listen to members to uncover needs, recommending products that best fit their financial goals.

The position offers bilingual recognition with a premium for Spanish proficiency, along with a comprehensive benefits package including health, retirement, PTO, tuition reimbursement,

Qualifications

• Cash handling experience preferred.
• Strong customer service skills.
• Excellent communication abilities, both listening and speaking.
• Critical-thinking to identify member needs and solutions.
• Team-centered mindset and willingness to help others.

Responsibilities

• Provide outstanding member service and build lasting relationships.
• Answer member questions, service accounts, and listen to uncover needs.
• Recommend products and services to meet individual financial goals.

Skills

Cash handling

Customer service

Communication skills

Critical-thinking

Teamwork

Job description

Advia-Credit-Union is seeking a friendly and dedicated Member Service Representative in Port Huron, MI for a full-time, on-site role. You will provide outstanding service, answer questions, service accounts, and actively listen to members to uncover needs, recommending products that best fit their financial goals.

The position offers bilingual recognition with a premium for Spanish proficiency, along with a comprehensive benefits package including health, retirement, PTO, tuition reimbursement,