Bilingual Member Service Associate (Spanish)

Advia Credit Union; Port Huron (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Paid time off

Holidays

Parental leave

Tuition reimbursement

Free telemedicine

Employee Assistance Program

Wellness initiatives

Volunteer hours

Job summary

Advia Credit Union in Michigan is seeking a member service representative to deliver outstanding service, answer questions, and manage member accounts in person.

You will build lasting relationships, proactively identify needs, and recommend solutions to help members reach their financial goals.

The role offers full-time on-site work with a bilingual premium for Spanish language proficiency and a comprehensive benefits package.

Qualifications

• Care about people and act with integrity.
• Willingness to learn and appreciation of coaching to foster professional growth.
• Desire to provide solutions to leave the member better than you found them.
• Strong critical-thinking ability.
• Strong communication skills.
• Cash handling and customer service experience preferred.

Responsibilities

• Provide outstanding service and build relationships with our members.
• Help members achieve their financial goals and answer questions.
• Service accounts and proactively identify needs to recommend products and services.

Skills

Integrity

Learning mindset

Problem solving

Critical thinking

Communication

Cash handling

Customer service

Teamwork

Job description

Advia Credit Union in Michigan is seeking a member service representative to deliver outstanding service, answer questions, and manage member accounts in person.

You will build lasting relationships, proactively identify needs, and recommend solutions to help members reach their financial goals.

The role offers full-time on-site work with a bilingual premium for Spanish language proficiency and a comprehensive benefits package.