Member Service Specialist - Banking & Community Impact

Kids for the Future; Decatur (IN); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Paid holidays (Federal holidays)

Job summary

MidWest America is seeking a full-time, non-exempt sales and member service representative at our Decatur, IN location. You will deliver professional, courteous service to members and promote Credit Union products and services.

The role requires a high school diploma or GED, prior cash handling and sales experience preferred, and reliable transportation. You will support daily branch operations and contribute to community engagement while representing a mission-driven financial cooperative.

Qualifications

• A high school diploma or GED is required.
• Prior experience in cash handling and sales is preferred.
• Reliable transportation to and from the workplace is necessary.

Responsibilities

• Present a friendly and professional image of yourself and the Credit Union.
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Skills

Phone etiquette

Written communication

Verbal communication

Multitasking

Microsoft Outlook

Microsoft Word

Symitar

Excel

Organizational skills

Team player

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Symitar

Excel

Job description

MidWest America is seeking a full-time, non-exempt sales and member service representative at our Decatur, IN location. You will deliver professional, courteous service to members and promote Credit Union products and services.

The role requires a high school diploma or GED, prior cash handling and sales experience preferred, and reliable transportation. You will support daily branch operations and contribute to community engagement while representing a mission-driven financial cooperative.