Member Service & Sales Specialist – Banking Expert

University of Virginia Community Credit Union; Charlottesville (VA); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental

Vision

Retirement plan

Life Insurance

Long-Term Disability

Tuition Reimbursement

Paid time off

Holidays

Volunteer Time Off

Zusammenfassung

University of Virginia Community Credit Union is hiring a Member Service Specialist to deliver an exceptional member experience across teller, ATM, online and mobile banking services. The role opens new accounts and cross-sells credit union products, using a needs-based approach to deepen relationships.

Qualified candidates will have strong communication, be customer-focused, and thrive in a fast-paced environment. High school diploma required; cash handling experience preferred.

Qualifikationen

• 3 years of experience in a financial institution.
• Exceptional communication skills.
• Approachable and friendly.
• Thrive in a fast-paced environment.
• Ability to perform basic math skills.
• Cash handling experience is preferred.
• High school diploma is required.

Aufgaben

• Ensure Members are promptly and professionally served
• Actively educate and refer Members to resources available within the Credit Union
• Refer products and services to our Members
• Provide members with a one-stop experience in processing transactions and fulfilling their sales and service needs
• Retain and deepen existing member relationships, and establish new relationships using a needs-based approach
• Perform teller transactions at a high level, including deposits, withdrawals, transfers, and loan requests, among others
• Assist with opening and closing duties for the branch
• Promote, explain, and cross-sell credit union products and services, including checking accounts, debit & credit cards, electronic services, consumer loans and business accounts and services

Kenntnisse

Customer service

Cash handling

Communication

Math skills

Teamwork

Ausbildung

High school diploma

Jobbeschreibung

University of Virginia Community Credit Union is hiring a Member Service Specialist to deliver an exceptional member experience across teller, ATM, online and mobile banking services. The role opens new accounts and cross-sells credit union products, using a needs-based approach to deepen relationships.

Qualified candidates will have strong communication, be customer-focused, and thrive in a fast-paced environment. High school diploma required; cash handling experience preferred.