Member Service Specialist | Banking & Community Impact

Argent Credit Union; Glen Allen (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Excellent health insurance

Job summary

Argent Credit Union in Glen Allen, VA is seeking a Member Service Representative to support the full member relationship—from account opening to providing a range of financial services. You will process transactions accurately and help members access products that fit their needs.

The role emphasizes exceptional customer service, active listening, and the ability to navigate multiple systems while maintaining confidentiality. A background in banking and strong communication skills are valued.

Qualifications

• High School Diploma or Equivalent.
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Responsibilities

• Process financial transactions accurately and efficiently.
• Assist members with account openings and services.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Skills

Banking background

Prioritization

Discretion with information

Verbal and written communication

Customer service experience

MS Office

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Argent Credit Union in Glen Allen, VA is seeking a Member Service Representative to support the full member relationship—from account opening to providing a range of financial services. You will process transactions accurately and help members access products that fit their needs.

The role emphasizes exceptional customer service, active listening, and the ability to navigate multiple systems while maintaining confidentiality. A background in banking and strong communication skills are valued.