Hybrid Teller & Member Services Specialist

Virginia Credit Union; Roanoke (VA); Hybrid; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

Virginia Credit Union is seeking an Universal Branch Representative to perform Teller and Member Service Representative duties, delivering an exceptional member experience while supporting branch sales and service strategies.

The position requires accurate cash handling, opening memberships and deposit accounts, cross-selling VACU products, and maintaining compliance with BSA and information security policies. Teamwork and professional communication are essential.

Qualifikationen

• Thorough understanding of products and services offered by financial institutions preferred.
• Satisfactory computer skills.
• Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills.
• High school diploma or equivalent; some college preferred; customer/member service experience at a financial institution.

Aufgaben

• Establish member relationships through quality service and cross-selling VACU products/services.
• Handle transactions accurately and balance cash drawer daily.
• Open memberships and deposit accounts; refer lending opportunities.
• Provide professional service and follow VACU policies and procedures.

Kenntnisse

Cross-selling

Communication

Public relations

Ausbildung

High school diploma or equivalent

Some college or business courses

Customer/member service experience

Tools

Computer skills

Jobbeschreibung

Virginia Credit Union is seeking an Universal Branch Representative to perform Teller and Member Service Representative duties, delivering an exceptional member experience while supporting branch sales and service strategies.

The position requires accurate cash handling, opening memberships and deposit accounts, cross-selling VACU products, and maintaining compliance with BSA and information security policies. Teamwork and professional communication are essential.