Member Service Representative (Part-Time) – Auburn Branch

Paycom - ATS; Auburn (AL); On-site; USD 15,000 - 21,000; Part time

Job summary

The Auburn branch of our Credit Union is hiring a part-time Member Service Representative. You will handle deposits, withdrawals, and payments, open and close accounts, and assist members with debit and credit card needs.

This role is the first impression in the branch, so professionalism and accuracy are essential. We value cash handling experience, strong interpersonal skills, and reliable, friendly service.

Qualifications

• High school diploma required.
• Cash handling and customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to sit for up to eight hours.

Responsibilities

• Provides front line member service and is the first impression in the branch.
• Processes deposits, withdrawals, and payments for member accounts.
• Prepares and completes documentation for products and services.
• Opens and closes member accounts.
• Assists members with basic debit/credit card needs.
• Balances cash drawer daily.
• Provides general Credit Union information to members.

Skills

Cash handling

Customer service

Interpersonal skills

Typing

Education

High school diploma

Some college experience

Job description

# MSR- Part TimeAuburn, AL 36830## DescriptionThe Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This part-time position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.**Key Responsibilities:*** Provides front line member service and is the first impression in the branch* Processes deposits, withdrawals, and payments for member accounts* Prepares and completes documentation for products and services* Opens and closes member accounts* Assists members with basic debit/credit card needs* Balances cash drawer daily* Provides general Credit Union information to members**Essential Qualifications and Competencies:*** High school diploma required* Some college experience preferred* Cash handling and/or service experience required* Professional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit Union* Accurately conveying detailed or important instructions* Requires specific vision abilities such as close vision, adjusting focus for close computer work, and some color vision* Ability to use primarily the fingers for typing, picking up small objects, or pinching fingers together* Ability to sit for up to eight hours