MSR- Part Time

Paycom - ATS; Auburn (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Paycom - ATS in Auburn, AL seeks a Part-time Member Service Representative to handle a variety of member services in person, by phone, or by mail. You will process deposits, withdrawals, and payments, open and close accounts, and assist with debit/credit card needs while balancing the cash drawer daily.

The role emphasizes strong cash handling, customer service, and professional interpersonal skills to maintain a positive branch presence.

Qualifications

• High school diploma required.
• Some college experience preferred.
• Cash handling and/or service experience required.
• Professional, well-developed interpersonal skills are necessary for servicing members and presenting a positive image.

Responsibilities

• Provides front line member service and is the first impression in the branch.
• Processes deposits, withdrawals, and payments for member accounts.
• Prepares and completes documentation for products and services.
• Opens and closes member accounts.
• Assists members with basic debit/credit card needs.
• Balances cash drawer daily.
• Cross-sells products and services to members.

Skills

Customer service

Cash handling

Interpersonal skills

Telephone support

Team player

Education

High school diploma

Some college

Tools

POS systems

Banking software

Job description

The Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This part-time position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.Key Responsibilities:Provides front line member service and is the first impression in the branchProcesses deposits, withdrawals, and payments for member accountsPrepares and completes documentation for products and servicesOpens and closes member accountsAssists members with basic debit/credit card needsBalances cash drawer dailyProvides general Credit Union information to membersEssential Qualifications and Competencies:High school diploma requiredSome college experience preferredCash handling and/or service experience requiredProfessional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit UnionAccurately conveying detailed or important instructionsRequires specific vision abilities such as close vision, adjusting focus for close computer work, and some color visionAbility to use primarily the fingers for typing, picking up small objects, or pinching fingers togetherAbility to sit for up to eight hours