Member Service Rep II | Notary & Member Care (PT)

SchoolsFirst FCU; Pico Rivera (CA); On-site; USD 34,000 - 49,000; Part time

Job summary

SchoolsFirst FCU is seeking a Part-time Member Service Representative II in Pico Rivera, CA. The role focuses on delivering world-class member service, handling transactions, and promoting credit union products. It requires a high school diploma or GED, 1–3 years of experience, and a Notary license, with potential CA DMV pull program involvement.

The position emphasizes compliance, customer care, and teamwork to support branch operations and member satisfaction.

Qualifications

• High School Diploma or GED required.
• 1-3 years of prior related experience required.
• Notary License required.
• Participation in the CA DMV pull program may be required depending on assignment.

Responsibilities

• Provides World Class member service to Members visiting branch/service center locations.
• Processes transactions in savings, loans, and auxiliary credit union services.
• Performs file maintenance such as address changes, check orders, and ordering ATM cards.
• Delivers consultative services regarding credit union products and services by assessing member needs.
• Ensures regulatory compliance and training requirements are met.

Skills

Customer service

Team collaboration

Regulatory compliance

Education

Notary License

High School Diploma or GED

Job description

SchoolsFirst FCU is seeking a Part-time Member Service Representative II in Pico Rivera, CA. The role focuses on delivering world-class member service, handling transactions, and promoting credit union products. It requires a high school diploma or GED, 1–3 years of experience, and a Notary license, with potential CA DMV pull program involvement.

The position emphasizes compliance, customer care, and teamwork to support branch operations and member satisfaction.