Member Service & Loans Advisor

Schoolsfirst-Federal-Credit-Union; Burbank (CA); On-site; USD 37,000 - 54,000; Full time

Job summary

SchoolsFirst FCU in California is seeking a Personal Banker (Member Service Representative III) to deliver World Class member service at our branch/service centers. You will process transactions, assess member needs, and promote credit union products to build relationships.

A strong track record in cash handling and customer service is essential. Notary license may be required; CA DMV pull program participation could be needed depending on the assignment.

Qualifications

• High School Diploma or GED required.
• 3-5 years of related experience required.
• Notary License required.
• Participation in the CA DMV pull program may be required depending on assignment.
• Diversity, Equity, and Inclusive Hiring practices are emphasized.

Responsibilities

• Provides World Class member service to Members visiting branch/service center locations.
• Promotes credit union products and services to build relationships.
• Processes transactions in savings, consumer loans, real estate loans and auxiliary services.
• Completes documentation for accounts and loans per procedures.

Skills

Customer service

Cash handling

Cross-selling

Communication

Education

High school diploma or GED

Job description

SchoolsFirst FCU in California is seeking a Personal Banker (Member Service Representative III) to deliver World Class member service at our branch/service centers. You will process transactions, assess member needs, and promote credit union products to build relationships.

A strong track record in cash handling and customer service is essential. Notary license may be required; CA DMV pull program participation could be needed depending on the assignment.