Lead Member Service & Teller Specialist

Center Parc Credit Union; Vineville (GA); On-site; USD 30,000 - 37,000; Full time

Job summary

Center Parc Credit Union is seeking a Lead Member Service Representative to combine Teller and Member Service responsibilities in a hands-on leadership role in Bibb County, Macon, GA. You will process transactions, open and maintain accounts, and consultatively cross-sell products while guiding front-line staff.

Candidates should have 4+ years of experience in a financial institution and a passion for delivering exceptional member experiences and helping members achieve financial success.

Qualifications

• 4+ years of experience in a credit union, bank, or financial institution.
• Hands-on leadership role with experience guiding front-line staff.
• Committed to delivering exceptional member experiences.

Responsibilities

• Process transactions for members accurately and efficiently.
• Assist with account opening and maintenance tasks.
• Engage in consultative cross-selling of products and services to members.
• Provide day-to-day guidance and support to front-line team members.

Skills

Leadership

Transaction processing

Account opening

Cross-selling

Team guidance

Customer service

Job description

Center Parc Credit Union is seeking a Lead Member Service Representative to combine Teller and Member Service responsibilities in a hands-on leadership role in Bibb County, Macon, GA. You will process transactions, open and maintain accounts, and consultatively cross-sell products while guiding front-line staff.

Candidates should have 4+ years of experience in a financial institution and a passion for delivering exceptional member experiences and helping members achieve financial success.