Member Service Pro I — Cash & Transactions Specialist

Apple Federal Credit Union; Alexandria (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer match

Paid time off and 11 paid federal holi

Paid volunteer time

Tuition reimbursement and ongoing培训

Annual TEAM Bonus plan

Job summary

Apple Federal Credit Union is seeking a part-time teller at the Kingstowne Branch to assist members with cash transactions, deposits, withdrawals and loan payments while delivering friendly service.

You will balance cash, post transactions, maintain member records, and guide members to the right department. The role requires attention to detail, confidentiality, and strong interpersonal skills to cross-sell services.

Qualifications

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.
• Interpersonal Skills: diplomacy and tact in communication.
• Other Skills: Ten-key calculator and touch typing; detail-oriented with numbers.

Responsibilities

• Receives and processes customer financial transactions, including deposits, withdrawals and loan payments.
• Balances cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information and directs to appropriate department.
• Cross-sells Credit Union services.
• Performs miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Interpersonal skills

Numerical accuracy

Education

High school diploma or GED

Tools

Ten-key calculator

Touch typing

Job description

Apple Federal Credit Union is seeking a part-time teller at the Kingstowne Branch to assist members with cash transactions, deposits, withdrawals and loan payments while delivering friendly service.

You will balance cash, post transactions, maintain member records, and guide members to the right department. The role requires attention to detail, confidentiality, and strong interpersonal skills to cross-sell services.