Part-Time Member Services Specialist

Apple Federal Credit Union; Sterling (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Apple Federal Credit Union in Sterling, Virginia, is seeking a part-time Teller to assist members with financial transactions and provide information about services. You will handle deposits, withdrawals, loan payments, and cross-sell credit union products.

We value accuracy, friendly service, and the ability to balance cash drawers daily. The role requires a high school diploma or GED and roughly one to three years of related experience; keyboard skills and numerical attention are essential.

Qualifications

• Experience - One year to three years of similar or related experience.
• Education - A high school education or GED.
• Interpersonal Skills - Strong communication, diplomacy and discretion.

Responsibilities

• Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
• Cross-sells Credit Union services.
• Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Conflict resolution

Education

High school diploma or GED

Tools

Ten-key calculator

Touch typing

Job description

Apple Federal Credit Union in Sterling, Virginia, is seeking a part-time Teller to assist members with financial transactions and provide information about services. You will handle deposits, withdrawals, loan payments, and cross-sell credit union products.

We value accuracy, friendly service, and the ability to balance cash drawers daily. The role requires a high school diploma or GED and roughly one to three years of related experience; keyboard skills and numerical attention are essential.