Member Service Advocate – Frontline Financial Support

Lafayette Federal Credit Union; Greenbelt (MD); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401k

Life insurance

Disability

Paid time off

Education assistance

Commuter benefits

More!

Job summary

Lafayette Federal Credit Union in Greenbelt, MD is seeking a Member Service Representative to deliver exceptional member service and handle routine teller tasks. This position focuses on accuracy, privacy, and professional front-line interactions with members.

Ideal candidates have entry-level banking or retail experience with cash handling and strong communication skills. The role offers a competitive benefits package, growth opportunities, and a welcoming team environment.

Qualifications

• Entry-level banking and/or retail experience with cash handling and customer service experience.

Responsibilities

• Process all transactions for members, in person or via telephone, including deposits, withdrawals, loan payments, transfers.
• Open new checking/savings accounts, direct deposits, ATM cards, CDs/IRAs/Money Markets.
• Cross-sell and promote Credit Union products and services.

Skills

Cash handling

Customer service

Job description

Lafayette Federal Credit Union in Greenbelt, MD is seeking a Member Service Representative to deliver exceptional member service and handle routine teller tasks. This position focuses on accuracy, privacy, and professional front-line interactions with members.

Ideal candidates have entry-level banking or retail experience with cash handling and strong communication skills. The role offers a competitive benefits package, growth opportunities, and a welcoming team environment.