Member Service & Lending Specialist II

AmeriCU Credit Union; Town of Camillus (NY); Vor Ort; USD 31.000 - 38.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) Match

Paid Time Off

Tuition Reimbursement

Employee Assistance Program (EAP)

Company-Paid Life Insurance and AD&D

Enhanced Short-Term Disability

Zusammenfassung

AmeriCU Credit Union in Camillus, NY is seeking a motivated Member Service Representative II to join our Financial Center Services team. You’ll help members complete everyday transactions, understand their financial needs, and connect them with products and services that support their goals.

This role blends exceptional service with consultative sales, lending support, and team leadership. You’ll train new desk and teller staff, build relationships, and contribute to community-focused goals

Qualifikationen

• Excellent customer service and communication skills.
• Ability to deliver consultative sales while maintaining accuracy.
• Experience in teller transactions and account servicing.
• Leadership and mentoring abilities for desk/teller staff.
• Willingness to work in a fast-paced financial center.

Aufgaben

• Assist members with everyday transactions and account servicing.
• Build relationships by understanding members' financial needs.
• Recommend credit union products and lending options.
• Lead training for new desk and teller staff.
• Ensure compliance with policies, BSA and risk controls.
• Support community involvement and teamwork.

Kenntnisse

Customer service

Relationship building

Consultative sales

Team leadership

Training others

Jobbeschreibung

AmeriCU Credit Union in Camillus, NY is seeking a motivated Member Service Representative II to join our Financial Center Services team. You’ll help members complete everyday transactions, understand their financial needs, and connect them with products and services that support their goals.

This role blends exceptional service with consultative sales, lending support, and team leadership. You’ll train new desk and teller staff, build relationships, and contribute to community-focused goals