Member Service Associate I — Banking & Member Solutions

Silver State Schools Credit Union; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training opportunities

Full benefits package

Job summary

A financial services provider in Las Vegas is seeking a Member Service Representative I to deliver exceptional service while handling member transactions and resolving account issues. This role requires effective communication skills, and a strong focus on building relationships with members. Ideal candidates should have a high school diploma and experience in customer service, along with a desire to contribute to financial solutions. The position involves full-time hours and offers opportunities for growth and training.

Qualifications

• 6 months of experience in a related role or equivalent training.
• Thorough knowledge of credit union computer systems for basic tasks.
• Ability to meet sales and service goals.

Responsibilities

• Process member transactions efficiently.
• Assist in resolving account-related issues.
• Suggest credit union products and services.

Skills

Customer service

Product knowledge

Effective communication

Education

High school diploma or GED

Tools

Word

Excel

Job description

A financial services provider in Las Vegas is seeking a Member Service Representative I to deliver exceptional service while handling member transactions and resolving account issues. This role requires effective communication skills, and a strong focus on building relationships with members. Ideal candidates should have a high school diploma and experience in customer service, along with a desire to contribute to financial solutions. The position involves full-time hours and offers opportunities for growth and training.