Member Service Specialist I - Financial Solutions

Silver State Schools Credit Union; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Drug-free workplace

Equal Opportunity Employer

Job summary

A financial services provider in Las Vegas is seeking a Member Service Representative I to assist with member transactions and provide exceptional service. The successful candidate will process financial transactions, resolve account issues, and recommend appropriate products to meet member needs. Candidates should have at least 6 months of relevant experience and a high school diploma. This role is key to maintaining strong member relationships and achieving service goals.

Qualifications

• Minimum of 6 months related experience in customer service or financial services.
• Thorough knowledge of credit union's computer system for performing basic input/output tasks.
• Ability to meet or exceed sales and service goals.

Responsibilities

• Greet and serve members at the teller line.
• Process various financial transactions efficiently.
• Suggest appropriate financial products and services.
• Meet or exceed established sales targets.

Skills

Customer service

Problem-solving

Communication

Sales

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A financial services provider in Las Vegas is seeking a Member Service Representative I to assist with member transactions and provide exceptional service. The successful candidate will process financial transactions, resolve account issues, and recommend appropriate products to meet member needs. Candidates should have at least 6 months of relevant experience and a high school diploma. This role is key to maintaining strong member relationships and achieving service goals.