Member Experience Specialist II

Silver State Schools Credit Union; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Time Off

Job summary

A Las Vegas-based credit union is seeking an experienced individual to foster relationships with members, provide outstanding service, and present appropriate product solutions. Responsibilities include assisting members with account and loan issues, meeting service goals, and processing transactions. The ideal candidate will have 2-4 years of banking or credit union experience, strong communication skills, and a customer-first attitude. Join our team to help members achieve their financial goals.

Qualifications

• Minimum of 2-4 years of banking or credit union experience.
• Thorough knowledge of credit union's computer system.
• Excellent communication skills.

Responsibilities

• Assist members in resolving account and loan-related problems.
• Present credit union products and services to members.
• Process and open new accounts and additional services.

Skills

Customer service

Relationship building

Attention to detail

Problem resolution

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A Las Vegas-based credit union is seeking an experienced individual to foster relationships with members, provide outstanding service, and present appropriate product solutions. Responsibilities include assisting members with account and loan issues, meeting service goals, and processing transactions. The ideal candidate will have 2-4 years of banking or credit union experience, strong communication skills, and a customer-first attitude. Join our team to help members achieve their financial goals.