Branch Services Specialist — Growth & Member Service

1st-Midamerica-Credit; East Alton (IL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits

Résumé du poste

1 st MidAmerica is a trusted financial institution. We are seeking a Branch Services Assistant to support member accounts, including maintenance and handling deceased accounts, with emphasis on accurate data entry and responsive service.

The role requires clerical experience, strong communication, and a valid driver’s license to travel between locations. We offer a competitive salary, benefits, and opportunities for growth in a supportive team environment.

Qualifications

• High school diploma or equivalent; internships available.
• Clerical experience preferred.
• Strong communication skills and attention to detail.
• Must have a valid driver’s license and be able to operate a motor vehicle independently.

Responsabilités

• Data Entry and works standard reports.
• Verifies all documents within the imaging system are complete and accurate.
• Assist with staff or member requests for deceased accounts, IRA’s and other account maintenance.
• Post incoming mail payments timely and accurately.
• Provide excellent member service and resolve inquiries.
• Ensure compliance with policies and regulations.

Connaissances

Communication skills

Attention to detail

Formation

High school diploma

High School Internship

Description du poste

1 st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Branch Services Assistant.

Job Summary:

We are seeking a Branch Services Assistant to serve as a resource to our membership regarding account maintenance and deceased accounts.

Key Responsibilities:

- Data Entry and works standard reports.

- Verifies all documents within the imaging system are complete and accurate.

- Assist with staff or member requests for deceased accounts, IRA’s and other account maintenance.

- Post incoming mail payments timely and accurately.

- Provide excellent member service and resolve inquiries.

- Ensure compliance with policies and regulations.

Qualifications:

- High school diploma or equivalent; High School Internships also available.

- Clerical experience preferred.

- Strong communication skills and attention to detail.

- Must have a valid driver’s license and be able to operate a motor vehicle independently.

What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.

Schedule:

- Monday – Friday 8:00 AM – 5:00 PM

Disclaimer : Must be able to work and travel to different credit union locations as determined by management.

1 st MidAmerica is an Equal Opportunity Employer.