Member Relationship & Teller Specialist

Qualstar Credit Union; Everett (WA); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Monthly bonuses

Benefits package

401(k)

Paid time off

No Saturday shifts

Employee discounts

Free parking

Casual dress

Job summary

Qualstar Credit Union in Bothell, WA is seeking a Member Relationship Representative (MRR) for a dual-role position between member relationships and teller support. You’ll open accounts, process consumer loans, and handle cash transactions while delivering an exceptional member experience.

You’ll focus on building lasting relationships, educating members on financial products, and collaborating with team members to reach branch goals.

Qualifications

• Adaptable and eager to learn in a fast-paced team environment.
• Strong communication and customer service skills.
• Willingness to engage with members and upsell when appropriate.

Responsibilities

• Open new accounts and onboard members.
• Process consumer loan applications.
• Assist with daily teller operations and transactions.
• Support branch operations and respond to account inquiries.

Skills

Customer service

Relationship building

Sales skills

Communication

Job description

Qualstar Credit Union in Bothell, WA is seeking a Member Relationship Representative (MRR) for a dual-role position between member relationships and teller support. You’ll open accounts, process consumer loans, and handle cash transactions while delivering an exceptional member experience.

You’ll focus on building lasting relationships, educating members on financial products, and collaborating with team members to reach branch goals.