Member Relationship Specialist: New Accounts & Loans

Qualstar Credit Union; Everett (WA); On-site; USD 2,893,000 - 3,306,000; Full time

Benefits offered by this job

Monthly bonuses

Medical, dental, vision

401(k) matching

Paid time off

No Saturday shifts

Casual dress code

Job summary

Qualstar Credit Union seeks a Member Relationship Representative to balance relationship-building with daily teller duties. You will open accounts, process loans, handle cash, and deliver an outstanding member experience.

This role emphasizes proactive guidance, problem-solving, and teamwork in a fast-paced branch setting. You’ll educate members on suitable financial products, identify savings opportunities, and work across departments to meet goals.

Qualifications

• Must be able to build meaningful relationships with members
• Confident in a sales approach while offering financial solutions
• Strong communication and professional demeanor

Responsibilities

• Build relationships with members to understand financial goals
• Open new accounts and process consumer loans while handling cash
• Educate members on financial products tailored to their needs
• Provide ongoing support and excellent member experience
• Collaborate with team to achieve branch goals

Skills

Relationship building

Sales approach

Financial product knowledge

Customer service

Job description

Qualstar Credit Union seeks a Member Relationship Representative to balance relationship-building with daily teller duties. You will open accounts, process loans, handle cash, and deliver an outstanding member experience.

This role emphasizes proactive guidance, problem-solving, and teamwork in a fast-paced branch setting. You’ll educate members on suitable financial products, identify savings opportunities, and work across departments to meet goals.