Member Relationship Specialist I — Bilingual Pay Eligible

Collins Community Credit Union; Dubuque, Northern (IA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Wellness & 401k package

Tuition Reimbursement

Career Training & Development

Job summary

Collins Community Credit Union in Dubuque is seeking a Member Relationship Specialist I to assist members with account services, perform teller transactions, setup new accounts, and maintain accounts. The role emphasizes problem solving and independent initiative, with opportunities to promote CCCU products and services.

Bilingual Pay Program may apply for qualifying applicants. Applicants must have work authorization in the U.S.

Qualifications

• Strong written and verbal communication skills.
• Detail oriented and reliable; able to multi-task.
• Positive attitude and a willingness to learn.

Responsibilities

• Assist members with new and existing account services.
• Conduct account transactions and general account maintenance.
• Actively promote and refer Credit Union products and services.
• Navigate and utilize various software and platforms.
• Support the community by attending Credit Union events.

Skills

Excellent communication

Detail oriented

Reliable

Multi-tasking

Positive attitude

Job description

Collins Community Credit Union in Dubuque is seeking a Member Relationship Specialist I to assist members with account services, perform teller transactions, setup new accounts, and maintain accounts. The role emphasizes problem solving and independent initiative, with opportunities to promote CCCU products and services.

Bilingual Pay Program may apply for qualifying applicants. Applicants must have work authorization in the U.S.