Member Relationship Representative

Northland Area Federal Credit Union; Michigan; Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Benefits package

Job summary

Northland Area FCU seeks a Full-Time Member Relationship Representative at our Tawas location. You will be the face of the credit union, delivering outstanding service, handling daily financial transactions, and promoting a broad suite of products to help members thrive.

Ideal candidates bring warmth, professionalism, and a passion for helping people. We offer incentive pay, annual bonuses, paid training, advancement opportunities, and a robust benefits package.

Qualifications

• Must possess and maintain a valid driver’s license and prior credit union/financial institution experience preferred.
• Experience in cash handling, customer service, and sales is advantageous.

Responsibilities

• Deliver outstanding service and handle daily financial transactions with accuracy.
• Meet member education and service goals and promote a wide range of products.

Skills

Customer service

Sales

Detail oriented

Job description

Your Next Career Move Starts Here!

We are seeking candidates for a Full Time, Member Relationship Representative position at our Tawas location.

Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role? To be the face of our credit union!

Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If You:

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here:

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications

Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Check us out at: Careers - Northland Area FCU

Equal Opportunity Employer #YourCareerStartsHere #BankingJobs #CreditUnion #NowHiring