Member Service Associate: Build Relationships

VALLEY COMMUNITIES CREDIT UNION; Nekoosa (WI); On-site; USD 22,000 - 23,000; Full time

Job summary

Valley Communities Credit Union in Nekoosa, WI is hiring a Member Service Representative I. The role focuses on delivering a positive member experience, performing transactions accurately, and supporting branch staff.

Ideal candidates have experience in member service and the ability to build relationships with members and colleagues. Valley Communities Credit Union values strong service skills and community involvement.

Qualifications

• Experience in member-focused roles or cash handling preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport with members and staff.

Responsibilities

• Serve as Member Service Representative I (MSR).
• Process financial transactions for checking, savings and borrowing members and confirm transactions with members.
• Identify and propose solutions to improve members' financial futures.
• Support other staff within the branch.
• Establish and maintain professional relationships with members through customer service and clerical tasks.

Skills

Customer service

Cash handling

Relationship building

Communication skills

Team support

Job description

Valley Communities Credit Union in Nekoosa, WI is hiring a Member Service Representative I. The role focuses on delivering a positive member experience, performing transactions accurately, and supporting branch staff.

Ideal candidates have experience in member service and the ability to build relationships with members and colleagues. Valley Communities Credit Union values strong service skills and community involvement.