Member Relationship Representative

Northland Area Federal Credit Union; Big Creek Township (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Advancement opportunities

Benefits package

Job summary

Northland Area Federal Credit Union in Mio is seeking a Full Time, Member Relationship Representative to be the face of the credit union, delivering outstanding service and handling daily financial transactions with accuracy.

You will meet member education and service goals while promoting a wide range of products to help our members thrive in a fast-paced, people-focused role. Equal Opportunity Employer.

Qualifications

• Customer service or financial experience preferred.
• Willingness to learn and promote credit union products.

Responsibilities

• Be the face of the credit union and deliver outstanding service.
• Handle daily financial transactions with accuracy and support member education goals.

Skills

Customer service

Financial experience

Sales

Cash handling

Job description

We are seeking candidates for a Full Time, Member Relationship Representative position at our Mio Branch. Ready to turn everyday conversations into financial success stories? We’re looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

Your Next Career Move Starts Here! We are seeking candidates for a Full Time, Member Relationship Representative position at our Mio Branch. Ready to turn everyday conversations into financial success stories? We’re looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is the Role?

To be the face of our credit union! Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast-paced, people-focused role.

You're Perfect If You

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications: Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Ready to make banking better? Your members are waiting!

Equal Opportunity Employer

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