Member Relationship Advisor II

TTCU Federal Credit Union; Miami (OK); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

TTCU Federal Credit Union in Oklahoma invites a friendly, detail‑oriented Member Service Representative to build lasting relationships with Members by delivering exceptional service, handling lending inquiries, and opening accounts.

You will process transactions, stay informed on products, and participate in training to meet TTCU's standards. Bilingual Spanish preferred; High School diploma required; associate degree preferred.

Formación

• Customer service experience in banking or retail preferred.
• Bilingual skills in Spanish preferred.
• Dependability and punctuality; adherence to policies and procedures.
• Ability to learn and use proprietary software.

Responsabilidades

• Assist Members and non-members with lending inquiries and loan applications, gathering information and following up on status.
• Open new accounts and handle deposit-related products in line with TTCU policies and procedures.
• Process member transactions efficiently while balancing cash drawer and maintaining accuracy.
• Build trusting relationships to help Members meet financial needs and promote TTCU products and services.
• Maintain up-to-date knowledge of products, services, and promotions to meet service goals.

Conocimientos

Customer service

Communication

Attention to detail

Time management

Educación

High School Diploma or GED

Associate degree in business/finance

Herramientas

Keystone

OnBase

KeyInsight

Concur

Descripción del empleo

TTCU Federal Credit Union in Oklahoma invites a friendly, detail‑oriented Member Service Representative to build lasting relationships with Members by delivering exceptional service, handling lending inquiries, and opening accounts.

You will process transactions, stay informed on products, and participate in training to meet TTCU's standards. Bilingual Spanish preferred; High School diploma required; associate degree preferred.