Member Loan Processor & Service Specialist

Bayer Heritage Federal Credit Union; Steelton (WV); On-site; USD 40,000 - 70,000; Full time

Job summary

Bayer Heritage Federal Credit Union is seeking a loan services professional in the United States to interview members, assist with selecting loan products, and process loan applications. The role requires ensuring proper documentation and timely completion of files.

The position involves cross-selling loan-related insurance products and other credit union services, assisting coworkers, and handling loan documents and lien/title verification with appropriate agencies.

Qualifications

• One year to three years of related loan processing experience.
• Must have good communication skills and 10-key calculator proficiency.
• High school diploma or GED required.

Responsibilities

• Interviews members, assists with selecting loan products and processes the application.
• Ensures that proper documentation is received and completed.
• Cross sells loan disability, life, and GAP insurance. Covers 60% of the total dollars processed to maintain goal.
• Cross-sells Credit Union services to members and assists coworkers with questions and/or research when necessary.
• Logs into the ICD group daily and assists with member calls in a timely manner.
• Files loan documents with the appropriate agencies. Verifies that liens are perfected, and titles are received in a timely manner.
• Performs other related duties as assigned.

Skills

Communication skills

10-key calculator

Typing skills

Keyboard skills

Education

High school diploma or GED

Job description

Bayer Heritage Federal Credit Union is seeking a loan services professional in the United States to interview members, assist with selecting loan products, and process loan applications. The role requires ensuring proper documentation and timely completion of files.

The position involves cross-selling loan-related insurance products and other credit union services, assisting coworkers, and handling loan documents and lien/title verification with appropriate agencies.