Member Experience Specialist - Fitness Center

Jewish Community Center of Greater Baltimore; Baltimore (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

The Jewish Community Center of Greater Baltimore is seeking Fitness Center Staff responsible for delivering exceptional member experiences. Staff will engage with members, ensuring a high level of customer service and maintaining cleanliness in a fast-paced environment. Candidates should possess CPR/AED and First Aid certifications, alongside strong interpersonal skills. A willingness to work flexible hours and a neat appearance are essential for success in this role. Join a dynamic team dedicated to fostering wellness in a diverse community.

Qualifications

• Current and broad knowledge of equipment and body mechanics.
• Strong customer service skills including an outgoing personality.
• The ability to maintain a healthy and neat appearance.

Responsibilities

• Deliver high-level customer service.
• Develop relationships for member retention.
• Maintain a positive and helpful attitude.
• Represent the JCC in a professional manner.
• Address member concerns in a timely manner.

Skills

Customer service skills

Ability to relate well with others

Flexibility

Practical experience in the field

Education

CPR/AED Certification

First Aid Certification

Personal Training Certification (preferred)

Tools

Equipment knowledge

Job description

The Jewish Community Center of Greater Baltimore is seeking Fitness Center Staff responsible for delivering exceptional member experiences. Staff will engage with members, ensuring a high level of customer service and maintaining cleanliness in a fast-paced environment. Candidates should possess CPR/AED and First Aid certifications, alongside strong interpersonal skills. A willingness to work flexible hours and a neat appearance are essential for success in this role. Join a dynamic team dedicated to fostering wellness in a diverse community.