Member & Guest Concierge — Front Desk

WeWork Inc.; New York (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

20 days PTO

Approximately 13 paid holidays

80 hours paid sick time per year

16 weeks paid parental leave

Competitive healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork Inc. seeks a Front Desk Associate at 524 Broadway to be the welcoming face of our hospitality team. You will greet members and guests, manage front desk operations, handle mail and packages, and support the Community Management team throughout the day.

As the on-site point of contact, you will learn members’ names, assist with inquiries, promote WeWork services, and maintain a clean, organized space while upholding WeWork policies and a culture of service.

Qualifications

• People-person with in-person interactions.
• Excellent interpersonal and written/verbal communication.
• Comfortable representing the brand to members and guests.

Responsibilities

• Greet members and guests warmly and manage front desk duties.
• Register visiting guests and ensure policy compliance.
• Provide space orientation and information to first-time visitors.
• Issue/collect keys and maintain a clean, organized front desk.
• Assist with mail/packages and monitor building amenities.
• Answer questions and promote WeWork products and solutions.

Skills

Customer service

Interpersonal skills

Face of the brand

Multitasking

Communication skills

Teamwork

Basic computer skills

Education

Secondary school certificate

Job description

WeWork Inc. seeks a Front Desk Associate at 524 Broadway to be the welcoming face of our hospitality team. You will greet members and guests, manage front desk operations, handle mail and packages, and support the Community Management team throughout the day.

As the on-site point of contact, you will learn members’ names, assist with inquiries, promote WeWork services, and maintain a clean, organized space while upholding WeWork policies and a culture of service.