Front Desk & Community Experience Specialist

WeWork; Miami (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

20 days PTO

Paid holidays

Paid sick time

Parental leave (16 weeks)

Job summary

WeWork is seeking a Front Desk Associate to be the welcoming face of our hospitality team at a Miami location. You will greet members and guests, handle front desk operations, manage mail/packages, and promote WeWork services to enhance the community experience.

The role emphasizes outstanding guest relations, teamwork, and the ability to adapt to a busy, varied environment while upholding WeWork policies and preferences.

Qualifications

• Strong interpersonal and guest-service orientation.
• Ability to greet members and guests warmly and professionally.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a dynamic environment.
• Familiarity with basic computer tools and systems.

Responsibilities

• Greet members and guests and manage front desk during business hours.
• Register visiting guests and ensure they are checked in per policies.
• Assist with mail, packages, and front desk operations.
• Provide space orientation and information to first-time visitors.
• Promote WeWork services and products to members as appropriate.
• Support building operations and maintain a clean, organized front desk.

Skills

Interpersonal skills

Hospitality experience

Customer service

Team collaboration

Communication (verbal)

Basic computer skills

Education

Secondary school certificate

Tools

POS systems

Job description

WeWork is seeking a Front Desk Associate to be the welcoming face of our hospitality team at a Miami location. You will greet members and guests, handle front desk operations, manage mail/packages, and promote WeWork services to enhance the community experience.

The role emphasizes outstanding guest relations, teamwork, and the ability to adapt to a busy, varied environment while upholding WeWork policies and preferences.