Front Desk & Community Engagement Lead

WeWork; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

20 days PTO

13 paid holidays

80 hours paid sick time per year

16 weeks paid parental leave

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork in New York City is seeking a Community Associate to be the face of the building, greeting members, guiding guests, and supporting the Community Management team in daily operations.

You will manage front desk, coordinate events, engage members, promote services, and help maintain a welcoming, productive workspace aligned with WeWork's values. The role offers full-time hours, competitive pay, benefits, and opportunities to grow within a global community.

Qualifications

• Experience in hospitality or guest services is preferred.
• Strong communication skills, both written and spoken.
• Ability to multitask and manage diverse member needs.

Responsibilities

• Front desk management and on-site point of contact during business hours.
• Greet members and guests warmly and assist with inquiries.
• Enforce guest policies and sign-in procedures.
• Learn member names and build relationships to foster community.
• Plan and support events to engage members and promote services.
• Coordinate with Community Lead/Manager and support daily operations.
• Ensure mail, keys, and building systems run smoothly.

Skills

Hospitality experience

Customer service

Verbal & written communication

Multitasking

Interpersonal skills

Compassion

Education

Bachelor's degree preferred

College degree preferred

Tools

Basic computer skills

Job description

WeWork in New York City is seeking a Community Associate to be the face of the building, greeting members, guiding guests, and supporting the Community Management team in daily operations.

You will manage front desk, coordinate events, engage members, promote services, and help maintain a welcoming, productive workspace aligned with WeWork's values. The role offers full-time hours, competitive pay, benefits, and opportunities to grow within a global community.