Member Growth & Service Specialist

24 Hour Fitness USA, LLC; Culver City (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Health and dental coverage

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver a compelling membership, fitness and retail sales experience at our Culver City club. You will build relationships, enroll guests, and promote offerings that align with members' goals.

This role emphasizes welcoming guests, achieving sales targets, and supporting lead generation and on-boarding. It also offers opportunities for growth within a national network and a comprehensive benefits package.

Qualifications

• High School Diploma or GED.
• CPR and AED certification within 60 days of employment.
• Bachelor's degree preferred.

Responsibilities

• Delivers a best-in-class sales and service experience to guests and members.
• On-boards new members and assists with retention activities.
• Meets or exceeds personal and team sales goals.
• Generates leads and promotes local campaigns.
• Engages members with fitness offerings and navigates membership systems.

Skills

Sales skills

Customer service

Interpersonal skills

POS system

Membership systems

Education

High School Diploma

CPR/AED certification

Bachelor's degree preferred

Tools

POS Software

Membership System Software

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Expert (SSE) to deliver a compelling membership, fitness and retail sales experience at our Culver City club. You will build relationships, enroll guests, and promote offerings that align with members' goals.

This role emphasizes welcoming guests, achieving sales targets, and supporting lead generation and on-boarding. It also offers opportunities for growth within a national network and a comprehensive benefits package.