Member Growth & Relationship Officer

Chevron Federal Credit Union; Pascagoula (MS); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Bonus/incentives for regular employees

401(k) with 8% company contribution

Medical, dental, and vision insurance

PTO and paid sabbaticals

Job summary

Chevron Federal Credit Union is seeking a Relationship Officer to drive brand awareness, grow membership, and deepen member relationships. You will support outbound and internal branch initiatives to meet sales and service goals.

The role involves member development events, needs-based product recommendations, and ensuring high-quality service delivery. Travel to various branch locations may be required; strong communication and leadership skills are essential.

Qualifications

• 3–5 years of related financial services or sales experience.
• Bachelor’s degree preferred; equivalent combination may substitute for stated qualifications.

Responsibilities

• New Business Development: schedule and execute member events; pursue leads to meet sales targets.
• Member Relationship Management: document needs and recommend products to fit financial needs.
• Exceptional Service Delivery: conduct onboarding, handle transactions, and maintain accounts.
• Leadership duties: coach and mentor branch staff and other functions.
• Other duties as assigned.

Skills

Sales experience

Member engagement

Relationship building

English proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Outlook

Word

Excel

Job description

Chevron Federal Credit Union is seeking a Relationship Officer to drive brand awareness, grow membership, and deepen member relationships. You will support outbound and internal branch initiatives to meet sales and service goals.

The role involves member development events, needs-based product recommendations, and ensuring high-quality service delivery. Travel to various branch locations may be required; strong communication and leadership skills are essential.