Member-Focused Universal Banker I

Georgia's Own Credit Union; Ohio; On-site; USD 46,000 - 52,000; Full time

Job summary

Georgia's Own Credit Union is hiring a Universal Banker I to blend teller duties with sales responsibilities, delivering a high level of member service. You will process deposits, withdrawals, and loan payments while opening and maintaining accounts. You’ll cross-sell products and resolve member questions in person or remotely.

The role emphasizes accurate transaction processing, knowledge of policies, and teamwork to support branch operations and audits. A background check is required.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• One to three years in a financial branch environment or equivalent in retail sales.
• Ability to cover at other branches and Saturday rotation.

Responsibilities

• Greet members and provide exceptional service in person, over the phone, or digitally.
• Process a range of financial transactions including deposits, withdrawals, loan payments, and check cashing.
• Open/close consumer and business membership accounts and support loan applications.

Skills

Customer service

Communication

Analytical thinking

Problem solving

Financial knowledge

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Georgia's Own Credit Union is hiring a Universal Banker I to blend teller duties with sales responsibilities, delivering a high level of member service. You will process deposits, withdrawals, and loan payments while opening and maintaining accounts. You’ll cross-sell products and resolve member questions in person or remotely.

The role emphasizes accurate transaction processing, knowledge of policies, and teamwork to support branch operations and audits. A background check is required.