Member-Focused Teller & Financial Solutions

Digital Federal Credit Union; Burlington (MA); On-site; USD 23,419 - 31,684; Full time

Job summary

Digital Federal Credit Union in Burlington, MA, is hiring a teller to help members with deposits, withdrawals, loan payments, and check cashing, while providing friendly service and accurate balancing at the end of shifts.

The role requires cash handling and a solid customer service background, plus basic computer skills (Windows and Microsoft Office). Bilingual abilities are a plus; candidates should be prepared to support other DCU locations as needed.

Qualifications

• High School Diploma or equivalent.
• Cash handling experience is required.
• Prior customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments, and check cashing.
• Assist with end-of-day balancing.
• Understand and explain DCU products and services and complete member requests.
• Achieve individual referral goals by identifying member needs and cross-selling products.
• Adhere to DCU policies and security guidelines to limit fraud and losses.
• Provide coverage at other DCU locations as needed.
• Identify and submit efficiency and process improvement ideas.
• Perform other job-related duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Bilingual

Windows

Microsoft Office

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Digital Federal Credit Union in Burlington, MA, is hiring a teller to help members with deposits, withdrawals, loan payments, and check cashing, while providing friendly service and accurate balancing at the end of shifts.

The role requires cash handling and a solid customer service background, plus basic computer skills (Windows and Microsoft Office). Bilingual abilities are a plus; candidates should be prepared to support other DCU locations as needed.