Member-Focused Teller & Financial Solutions Advocate

Capital Credit Union; Neenah (WI); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Capital Credit Union is seeking a Teller to assist members in person, through drive-ups, or by phone, handling deposits, withdrawals, transfers, and other transactions with accuracy and a friendly, sales-oriented approach.

The role involves balancing cash, promoting Credit Union products, and opening/closing the branch per policies. Strong attention to detail and high school diploma are required, with potential to support cross-training and other duties as needed.

Qualifications

• Ability to read, write, and comprehend detailed instructions
• Strong numeric ability for basic math and balancing cash
• Knowledge of banking products and procedures
• Ability to work in a high-stress, customer-focused environment

Responsibilities

• Assist members in person, drive-ups, and by telephone with transactions
• Balance cash drawer and daily transactions
• Promote Credit Union products and services to members
• Open/close the branch following procedures and policies
• Provide training support to new employees and cross-train in related areas

Skills

Cash handling

Customer service

Sales orientation

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Online teller terminal

Core banking system

Job description

Capital Credit Union is seeking a Teller to assist members in person, through drive-ups, or by phone, handling deposits, withdrawals, transfers, and other transactions with accuracy and a friendly, sales-oriented approach.

The role involves balancing cash, promoting Credit Union products, and opening/closing the branch per policies. Strong attention to detail and high school diploma are required, with potential to support cross-training and other duties as needed.