Teller & Financial Services Associate

Digital Federal Credit Union; Merrimack (NH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Job summary

Digital Federal Credit Union in Merrimack, NH is seeking a friendly teller to process deposits, withdrawals, loan payments and check cashing, while delivering service excellence and helping members reach their financial goals.

You will explain DCU products, meet referral goals, adhere to security policies, and may cover other branches. A high school diploma and cash handling experience are required; bilingual is a plus.

Qualifications

• High School Diploma or equivalent.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Technical skills

Bilingual

Education

High School Diploma

Tools

Windows OS

Microsoft Office

Job description

Digital Federal Credit Union in Merrimack, NH is seeking a friendly teller to process deposits, withdrawals, loan payments and check cashing, while delivering service excellence and helping members reach their financial goals.

You will explain DCU products, meet referral goals, adhere to security policies, and may cover other branches. A high school diploma and cash handling experience are required; bilingual is a plus.