Member Services Teller: Transactions & Cross-Sell

Digital Federal Credit Union; Tyngsborough (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Generous 401(k) match

Paid time off

Paid federal holidays

Employee pricing on lending products

Job summary

Digital Federal Credit Union in Tyngsboro, MA is seeking a friendly Teller to support member transactions and service excellence. You will process deposits, withdrawals, loan payments, and checks, helping members reach their financial goals.

This role emphasizes product knowledge, cross-selling appropriate services, and maintaining security/compliance while providing accurate, timely service. The position offers a part-time schedule Thursday-Friday 10:30a-7:30p and Saturday 8:30a-3:30p with

Qualifications

• High School Diploma or equivalent required.
• Prior cash handling experience.
• Previous customer service experience preferred.
• Verbal communication skills required.
• Technical skills: Windows and Microsoft Office.
• Bilingual skills a plus.

Responsibilities

• Accurately process teller transactions and assist with end of day balancing.
• Explain DCU products and services and complete member requests.
• Identify member financial needs and cross-sell appropriate products.
• Adhere to policies and security procedures to limit fraud and losses.
• Provide coverage in other branches or departments as needed.
• Identify and submit efficiency and process improvement ideas.
• Perform other job-related duties as assigned.

Skills

Verbal communication

Customer service

Cash handling

Bilingual

Technical skills

Education

High School Diploma

Tools

Windows

Microsoft Office

Job description

Digital Federal Credit Union in Tyngsboro, MA is seeking a friendly Teller to support member transactions and service excellence. You will process deposits, withdrawals, loan payments, and checks, helping members reach their financial goals.

This role emphasizes product knowledge, cross-selling appropriate services, and maintaining security/compliance while providing accurate, timely service. The position offers a part-time schedule Thursday-Friday 10:30a-7:30p and Saturday 8:30a-3:30p with