Member-Focused Teller: Build Trust & Help Members

UW Credit Union; Elm Grove (WI); Vor Ort; USD 43.000 - 55.000; Vollzeit

Benefits dieser Stelle

Paid time off

Bilingual premium

Caregiver leave

Parental leave

Volunteer time

401k matching

Discretionary bonus

Medical, Dental, Vision

Employee Assistance Program

Zusammenfassung

UW Credit Union in Elm Grove, WI is hiring a Full-Time Teller to join our member-focused team. You will handle teller transactions accurately and look for opportunities to recommend UWCU products that help members reach their financial goals.

As a Full-Time Teller, you will build trusted relationships with members, strive to meet performance goals, and work with your branch to address member and branch needs.

Qualifikationen

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Cash handling proficiency.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player capable of stepping in where needed.
• Ability to work autonomously.

Aufgaben

• Welcome and assist members at Elm Grove branch.
• Strive to meet performance goals in line with Members for Life Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.

Kenntnisse

Customer service

Cash handling

Interpersonal skills

Team player

Autonomous work

Communication

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

UW Credit Union in Elm Grove, WI is hiring a Full-Time Teller to join our member-focused team. You will handle teller transactions accurately and look for opportunities to recommend UWCU products that help members reach their financial goals.

As a Full-Time Teller, you will build trusted relationships with members, strive to meet performance goals, and work with your branch to address member and branch needs.