Part-Time Teller: Build Relationships & Serve Members

UW Credit Union; Wauwatosa (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Caregiver leave

New child leave

Volunteer time

Paid holidays

Employee resource groups

401(k) with employer match

Bonus potential

Employee assistance program

Job summary

UW Credit Union is hiring a Part-Time Teller at the Wauwatosa Branch to serve members with accurate, enthusiastic transactions and problem-solving. You’ll be the friendly face of the branch, helping members with a range of needs and maintaining knowledge of products and services.

The role emphasizes delivering exceptional service, meeting performance targets, and adhering to cash management policies while supporting team goals in a engaging, community-driven environment.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Wauwatosa Branch location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Skills

Customer service

Interpersonal skills

Team player

Autonomy

Education

High school diploma

Job description

UW Credit Union is hiring a Part-Time Teller at the Wauwatosa Branch to serve members with accurate, enthusiastic transactions and problem-solving. You’ll be the friendly face of the branch, helping members with a range of needs and maintaining knowledge of products and services.

The role emphasizes delivering exceptional service, meeting performance targets, and adhering to cash management policies while supporting team goals in a engaging, community-driven environment.