Part-Time Teller: Member Services Pro

UW Credit Union; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Caregiver Leave (pro-rated)

New Child Leave (pro-rated)

Volunteer time

Paid holidays

Employee Development/Groups

401k match

Job summary

UW Credit Union’s Cottage Grove Road Branch is hiring a Part-Time Teller to provide friendly, accurate member service and handle a variety of transactions with enthusiasm.

In this Madison, Wisconsin role you’ll work with a team that values member relationships, problem solving, and cash handling accuracy. The position offers flexible hours, opportunities for growth, and being part of Wisconsin’s premier financial cooperative.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of customer service experience.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Cottage Grove Rd Branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union’s Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Skills

Customer service

Interpersonal skills

Team player

Autonomous work

Problem solving

Education

High School Diploma or equivalent

Job description

UW Credit Union’s Cottage Grove Road Branch is hiring a Part-Time Teller to provide friendly, accurate member service and handle a variety of transactions with enthusiasm.

In this Madison, Wisconsin role you’ll work with a team that values member relationships, problem solving, and cash handling accuracy. The position offers flexible hours, opportunities for growth, and being part of Wisconsin’s premier financial cooperative.