Full-Time Teller: Build Trust & Shape Member Growth

UW Credit Union; Wauwatosa (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Caregiver leave

Parental leave

Volunteer time

Paid holidays

401k match

Discretionary bonus

Medical, Dental, Vision

Job summary

UW Credit Union is hiring a Full-Time Teller at our Wauwatosa branch. You will handle teller transactions accurately while recognizing opportunities to recommend UWCU products and services that align with members’ financial goals.

Build strong, trustworthy relationships with members through daily interactions and referrals as appropriate. As a Full-Time Teller, you will be part of a branch team focused on delivering exceptional customer service and meeting performance goals.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Welcome and assist members at our Wauwatosa branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Skills

Cash handling

Customer service

Interpersonal skills

Team player

Autonomous work style

Education

High School Diploma

Job description

UW Credit Union is hiring a Full-Time Teller at our Wauwatosa branch. You will handle teller transactions accurately while recognizing opportunities to recommend UWCU products and services that align with members’ financial goals.

Build strong, trustworthy relationships with members through daily interactions and referrals as appropriate. As a Full-Time Teller, you will be part of a branch team focused on delivering exceptional customer service and meeting performance goals.