Member-Focused Receptionist | Growth & Benefits

Hanscom Federal Credit Union; Chestertown (MD); On-site; USD 45,331,000 - 56,650,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

401(k)

Paid sick time

Paid vacation time

Job summary

Hanscom Federal Credit Union is seeking a Receptionist to support our front-desk operations in Chestertown, MD. You will manage a multi-line phone system, greet members, and coordinate basic administrative tasks in a member-focused environment.

The role requires at least one year of related experience, a high school diploma, and strong MS Word/Excel/Outlook/Teams skills. We offer comprehensive benefits and a path for career growth within the Office Administration team.

Qualifications

• At least one year of similar or related experience.
• A high school degree or equivalent.
• Proficient in Microsoft Word, Excel, Outlook, Teams.

Responsibilities

• Manage multi-line phone console and assist callers with questions and efficiently route calls to the appropriate person or department.
• Inventory and order office supplies.
• Deliver high quality and consistent client service.
• Process carrier/client payments, as needed.
• Maintain reception area in a clean, organized and safe manner.
• Perform clerical duties including but not limited to word processing, faxing, copying, and scanning efficiently and in accordance with Company procedures.
• Coordinate Company community service events.
• Other duties as assigned.

Skills

Phone handling

Customer service

Organization

Time management

Microsoft Word

Excel

Outlook

Teams

Education

High school degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Hanscom Federal Credit Union is seeking a Receptionist to support our front-desk operations in Chestertown, MD. You will manage a multi-line phone system, greet members, and coordinate basic administrative tasks in a member-focused environment.

The role requires at least one year of related experience, a high school diploma, and strong MS Word/Excel/Outlook/Teams skills. We offer comprehensive benefits and a path for career growth within the Office Administration team.