Member-First Banking Specialist

Hanscom Federal Credit Union; Rock Hall (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Student Loan Paydown

Paid Sick and Vacation

Job summary

Hanscom Federal Credit Union, operating as Peoples Powered by Hanscom Federal Credit Union, is seeking a Universal Banker in Rock Hall, MD. You will deliver high-quality service, handle accounts, deposits and inquiries, and build relationships with members.

The role is full-time in Maryland, offering competitive benefits, 401(k), and growth opportunities. Strong communication and accuracy are essential for success.

Qualifications

• Requires strong trust, credibility, and diplomacy when handling sensitive and confidential interactions.
• Communicates effectively with members, colleagues, and vendors, including motivating, influencing, educating, and advising as needed.
• Proficient in Microsoft Word, Excel, Outlook, Teams and related office productivity software.

Responsibilities

• Ensure personal operations are conducted in alignment with operational compliance standards.
• Delivers high quality, consistent member service.
• Assist in in-branch compliance with service levels, including account opening/closing and safe deposit box access.

Skills

Trust & credibility

Communication

Office software

Currency handling

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Hanscom Federal Credit Union, operating as Peoples Powered by Hanscom Federal Credit Union, is seeking a Universal Banker in Rock Hall, MD. You will deliver high-quality service, handle accounts, deposits and inquiries, and build relationships with members.

The role is full-time in Maryland, offering competitive benefits, 401(k), and growth opportunities. Strong communication and accuracy are essential for success.