Member-First Front Desk & Admin Specialist

Peoples Powered by Hanscom; Chestertown (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA

401(k)

Paid sick leave

Paid vacation

Job summary

Peoples Powered by Hanscom FCU & Fleetwood Insurance Group is seeking a receptionist to join our office administration team. You will greet members, manage the front desk, route calls, and support daily clerical tasks with accuracy and high service standards.

The ideal candidate has at least one year of related office experience, a high school diploma, strong computer skills (Word, Excel, Outlook, Teams), and a customer‑focused attitude.

Qualifications

• At least one year of similar or related office experience.
• High School diploma or equivalent.

Responsibilities

• Manage multi-line phone Console and route calls to the appropriate person or department.
• Deliver high quality and consistent client service.
• Process carrier/client payments as needed.
• Maintain reception area in a clean, organized and safe manner.
• Perform clerical duties including word processing, faxing, copying and scanning.
• Coordinate Company community service events.
• Other duties as assigned.

Skills

Multiline phone handling

Customer service

Office etiquette

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

1 year related office experience

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

Peoples Powered by Hanscom FCU & Fleetwood Insurance Group is seeking a receptionist to join our office administration team. You will greet members, manage the front desk, route calls, and support daily clerical tasks with accuracy and high service standards.

The ideal candidate has at least one year of related office experience, a high school diploma, strong computer skills (Word, Excel, Outlook, Teams), and a customer‑focused attitude.