Member-Focused Loan Underwriter & Accounts Specialist

America's First Federal Credit Union; Calera (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

America's First Federal Credit Union is seeking a member-focused professional to assist with financial transactions, open new accounts, and handle loan inquiries. The role involves accurate processing, cross-selling products, and providing responsive service to both members and potential members.

The ideal candidate has 1–3 years of relevant experience, a high school diploma or GED, and strong communication skills.

Qualifications

• Requires 1–3 years of related experience.
• High school diploma or GED required.
• Strong interpersonal and communication skills essential.

Responsibilities

• Assist members and non-members with general to intermediate financial transactions and loan inquiries.
• Open new accounts and process transactions with accuracy.
• Cross-sell credit union products and services to members.
• Promote and explain products and services, including loans and accounts.
• Serve as liaison between members and departments; provide notary services.
• Conduct audits of system information and member documents as needed.

Skills

Notary services

NMLS registration

Cross-selling

Customer service

Public communication

Education

High school diploma or GED

Tools

Banking software

Job description

America's First Federal Credit Union is seeking a member-focused professional to assist with financial transactions, open new accounts, and handle loan inquiries. The role involves accurate processing, cross-selling products, and providing responsive service to both members and potential members.

The ideal candidate has 1–3 years of relevant experience, a high school diploma or GED, and strong communication skills.